All prices are in GBP Sterling and include VAT. When you place an order with us it will be accepted once we have successfully received payment from you. If we do not receive full payment then the order will not be confirmed or dispatched until the balance has been completed.
All of our products displayed are subject to availability and we reserve the right to change any offers or prices at any time prior to accepting your order.
We accept payment through PayPal and also accept the following payment cards; Visa, Visa Electron, Switch and Maestro. We can take payment details over the phone and also accept payment by cheque in the post. However your order will not be accepted until the cheque clears.
Onhand Sports Shop provides a safe and secure online payment process and does not store any records of your credit card details. Orders placed on our website are done entirely at your own risk.
If for any reason you are not satisfied with the goods we have provided you, we offer a 14 day period where you are entitled to a complete money back guarantee or an exchange of item (not including postage fee), providing the goods are returned to us in the original packaging and that they have not been used in any way and that any further postage costs are met by yourself.
Faulty goods – should you feel that you have received faulty goods, we will once again refund your money or offer you an alternative product upon inspection of the item if you return them within 14 days of receipt. This does not apply to faults caused by accident, neglect, misuse or everyday wear and tear.
Please note that we are unable to exchange goods or give refunds after 14 days of receipt unless there is a fault with the product and the manufacturer agrees to replace it.
Any information that you provide to us is used solely to verify your order and process your payment. We do not pass on your contact information to any other company. We may from time to time use your contact details to inform you of any special offers or new products that become available at Onhand Sports. However, we will give you the option to unsubscribe to any email literature that we send out.
These terms and conditions do not affect your legal or statutory rights.
A local sports brand which is distributed out of Hawkes Sports in Banbury. All our Clothing and Cricket Bats are manufactured in our own facility.... read more